What organisations are using Virtual Practice?

Our star client is Berlasco Court Caring Centre, which has been up and running with Virtual Practice since 2004 continue to reap the benefits of paperless resident records. To learn more about this successful implementation of Virtual Practice, view the case study written by The Australian Government Department of Health and Ageing here - On the Road to Paperless Resident Records.

How do I know the data is up-to-date?

By utilising a consolidated database to store all of your organisations records, you can be sure that all patient data and reports accessed at any time is current.

How much does Virtual Practice cost?

All the hardware that is required to run Virtual Practice is a computer with a web browser and a broadband internet connection. For usage of the Virtual Practice system, we offer a monthly pay-as-you-go billing system to ensure that you only ever pay for for what you use. Please visit this page to contact us to discuss your organisation's system requirements.

How much work will Virtual Practice entail?

Virtual Practice is set up in a familiar and intelligent interface that allows the majority of computer users to quickly and easily learn how to navigate through the relevant sections. We offer complete training for computer newby's right up to the computer-savvy to ensure all personnel can access and use Virtual Practice effectively.

What does my organisation get from Virtual Practice?

Virtual Practice is a revolutionary documentation system to reduce time spent on data collection and increase quality in patient care through accurate and effective reporting. Your organisation will benefit from:

• Reduced operating costs
• Consolidated documentation
• One Electronic Health Record for each patient
• Access application from anywhere
• Integrated messaging platform
• Versatile reporting

Learn more about Virtual Practice's features

Privacy and Security

How is security and privacy protected?

Bank-level 128-bit encryption is used to ensure your organisation's data is kept secure and accessible only by personnel that you nominate.

Who can access my organisation's records?

Access to your records is configured through the application and only available to the personnel that you specify.

Can records be accessed off site?

Yes. With Virtual Practice running as Software-as-a-Service, personnel with relevant access permission can use the application from anywhere. This includes generating and viewing live-data reports, communication with other members of the health care team, and performing checks on relevant patients.

Is my organisation's data backed up?

All server and application management, including backups, security and upgrades are performed by Virtual Practice and is completely transparent to your organisation.

Requirements

What are the software and hardware requirements?

As there is no data kept on site, there is no need for your organisation to have I.T. staff running backups, upgrades or installing software to run Virtual Practice. The following represents all that is required for your organisation to start using Virtual Practice:

• Computer with broadband internet connection
• Web browser

With everything else handled by Virtual Practice, your organisation can focus on handling patient care.

Learn more about system requirements.

Features

Is Virtual Practice compatible with the Aged Cared Fund Instrument (ACFI)?

Reports generated with Virtual Practice are compatible with the Aged Care Funding Instrument.

What features are planned for the future of Virtual Practice?

We believe that the Virtual Practice system will become an industry standard for Australian Electronic Health Records in the next few years, and plan to be at the forefront of the technology developments that will see this be successful. Future developments on our road map include:

• E-billing with HIC
• Attendance record
• Payroll
• Voice Over Internet Protocol (VOIP) integration
• Inventory

Support

How long will it take to learn to use the system?

Virtual Practice is developed to be a familiar and easy to use interface for new and computer-savvy users alike. We provide training options for all skills levels to ensure that all of your staff are able to use the system efficiently.

What happens if there is a power failure?

While not essential, we recommend that your desktop systems are fitted with Uninterruptible Power Supply (UPS) devices to keep your systems connected to Virtual Practice in the event of a power outage.

What if there is a problem?

Virtual Practice provides 24-7 phone support for any troubles or queries regarding the usage of the system.

Pricing

What pricing options are available?

With our pay-as-you-go billing system on a monthly based subscription, you only ever pay for for what you use. Contact us to discuss your organisation's system requirements.

Terminology

What is an "integrated solution"?

Integration in Virtual Practice refers to how the data collected by the system is automatically filled out in the various different components in Virtual Practice, reducing the time spent on data entry and increasing the capabilities to run reports and view patient information.

What is "Software-as-a-Service"?

Software as a Service (SaaS) is a way to provide applications from a central location and deploy them to multiple locations through a network. Operating costs of deploying applications using traditional applications are reduced significantly with Software-as-a-Service. One such comparison is Microsoft Exchange vs. Gmail. Learn more about the Virtual Practice System.